Privacy Policy

1. General Information

This Privacy Policy explains how Žiga Pustavrh s.p. (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our online store and make a purchase.


By using our website, you agree to the terms of this Privacy Policy.

2. Data We Collect

When you interact with our store, we may collect the following information:

  • Personal details: name, billing and shipping address, email address, phone number.

  • Order details: products purchased, payment method, transaction ID.

  • Payment information: processed securely by our payment providers (we do not store full credit card numbers).

  • Technical data: IP address, device type, browser type, cookies, and usage data.

3. How We Use Your Data

We use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To send order confirmations, shipping updates, and related communication.

  • To comply with legal obligations (e.g., tax and accounting laws).

  • With your consent, to send newsletters, promotions, or marketing offers.

4. Sharing of Information

We only share your personal information with trusted third parties when necessary:

  • Shopify – our e-commerce platform, which securely hosts your data.

  • Payment providers (e.g., Shopify Payments, PayPal, Stripe) – to process your payments securely.

  • Shipping carriers – to deliver your orders (e.g., GLS, DPD, Pošta Slovenije).

  • Analytics & marketing tools (e.g., Google Analytics, Meta/Facebook Pixel) – to improve our services and marketing, only if you accept cookies.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functions (e.g., cart, checkout).

  • Analyze site traffic and performance.

  • Personalize your shopping experience.
    You can manage your cookie preferences in your browser settings.

6. Data Retention

We retain your personal data only as long as necessary:

  • For orders: to comply with tax and accounting obligations (usually 5–10 years under local law).

  • For marketing: until you withdraw your consent.

7. Your Rights (GDPR)

As an EU customer, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to certain processing activities.

  • Withdraw consent for marketing at any time.

  • Request data portability (a copy of your data in a structured format).

To exercise your rights, please contact us at info@forpetsandus.com.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Governing Law

This Privacy Policy is governed by the laws of Slovenia and applicable EU data protection regulations (GDPR).

10. Contact Information

For any questions about this Privacy Policy or your data rights, please contact us:

Žiga Pustavrh s.p., PrintCraft spletna trgovina
Golniška cesta 17, 4000 Kranj, Slovenia
87308061
Email: info@forpetsandus.com