Shipping Information
We ship throughout the European Union with trusted couriers to make sure your package arrives safely and on time.
Delivery Costs
Free shipping on orders over €100.
For orders under €100, shipping is calculated at checkout based on the destination country.
Shipping times and prices may vary depending on your location and item size/weight.
| Destination | Shipping Cost (orders < €100) | Free Shipping (orders ≥ €100) |
|---|---|---|
| Slovenia | €4.50 | ✔ Free |
| European Union | €10.00 | ✔ Free |
Delivery Time
| Destination | Estimated Delivery Time |
|---|---|
| Slovenia | 2–3 business days |
| European Union | 3–7 business days |
Additional Notes
- Shipping rates are calculated automatically at checkout.
- In case of larger or heavier items, shipping times may vary slightly.
- For made-to-order products – like our pet stairs, stair accessories, or certain bowls – the processing time may be a little longer. But no worries – the estimated dispatch time is always clearly mentioned on the product page.